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9
Jan

“I did not want to skip this month but…”

   Posted by: admin   in

 

 

 

MARIA <maria.at.artcamp@gmail.com>
12/20/16
to Global Crafts

Hello Renice. I am from the Artesanas Campesinas cooperativa of Tecalpulco and Taxco El Viejo who wishes you a happy holidays extending to you thanks for your support the past years. We invite you to claim any jewelry of our manufacture that is broken or defective in order we replace this jewelry because we guarantee every piece we make.and we want to be sure you know of this policy we have  I attended a special course in business training provided by the government in support of our artisan cooperative and the teacher made a.strong advice to us to have open communication with our customers and so I invite you to inform us of the ways we can improve the quality of our products and our service.

 

Best wishes from us! I hope you will reply to me soon.

 

Emi Maria

 

Artesanas Campesinas

of Guerrero, México

Renice Jones <info@globalcrafts.org>
12/21/16
to me

Hi Emi,

 

Thank you for your emails.  We have not had any issues with the products but if we do, we will let you know.  What would help us would be if you had access to a designer who could introduce some new designs or lines.

Please give our holiday wishes to all of the artesanas and their families!

 

Best Regards,

Renice

Global Crafts

Emi is asking for Renice’s feedback at the end of the year. Emi is asking Renice to confirm here that there is nothing ahead on the track ahead or a significant problem to address. Renice told her that all is well.
So, Emi tells the other women that everything is well and looking good for 2018; they make their plans…

At their 2017 year-end members meeting, Emi had told the other women that she had communicated with the customer and that everything was good; in that meeting her leadership of the cooperative was re-confirmed by the cooperative society members. A few weeks later, the boom is dropped without notice, without warning, without explanation. The 5000usd$/month accord had been respected for the past two years. But now Emi, the legal representative, appeared to be the responsible party, because she had just told the membersthat their customer was satisfied; yet the monthly orders were being reduced.

From: MARIA [mailto:maria.at.artcamp@gmail.com]
Sent: Tuesday, December 20, 2016 1:41 PM
To: Global Crafts
Subject: Hello!

MARIA <maria.at.artcamp@gmail.com>
12/21/16
to Global

Thank you!

 

We have made some new designs and new lines to show you. Karen has vacation and when she comes we will send you pictures.

 

Besat wishes and happy christmas!!!

Renice Jones <info@globalcrafts.org>
12/22/16
to me

We look forward to seeing the new designs and lines!

The Artcamp craftswomen created about twenty new lines for them in 2017
and Renice did not like any of them. (Did NOT place orders for the new products.)
http://ethical-fair-trade-jewelry.org/fair-trade-jewelry/ ARTCAMP 2017 NEW LINES
However, she paid $500usd to an incompetent professional in Houston Texas to design
some complicated stone mosaic earrings that were neither paid for, nor was there

ever an order placed for these. The artisans donated their time and material to this project
which seemed to be intended to insinuate that something was wrong with their jewelry
or that their jewelry needed fixing, or that it had gone out of style or something; i.e. that the
reason for their lowered orders was the product, not that Global Crafts had made a business
decision to not promote the product, and to get other jewelry products to take its place:
in other words, that Global Crafts was walking away from this group after making fat profits
off them for seven years. Renice masked their intention to head for the exits. No provision at all was contemplated for the jewelry-making cooperative members who had been their loyal suppliers.

From: MARIA [mailto:maria.at.artcamp@gmail.com]

Sent: Wednesday, December 21, 2016 2:07 PM
To: Global Crafts
Subject: Re: Hello!

Kevin Ward <office@globalcrafts.org>
Jan 19
to me, Renice

Hi,

I am afraid this month’s order is smaller than normal.  Unfortunately, the holiday season was not as strong as we expected. I did not want to skip the month but this is really all I can order this month. I am hoping that the new products Renice tells me you are working on will refresh the line and lift sales.

 My comment regarding Kevin’s crucial GMail as follows: When he says: “I did not want to skip this month but…” this is a clear threat to not place any order at all. Here you have it. December 29th Emi asks if they have any issues or any suggestions how to improve service or build production orders. Renice tells her: No, everything is just fine”. In January, Artcamp gets a reduced order with veiled warning: “You are lucky to have any order at all.” This is after 2 years of minimum 5000usd$/month monthly orders as previously agreed. Why was no warning given? Why was no reason given other than a vague suggestion that was something deficient in the Artcamp product? Emi had only just assured the village women at the year-end members meeting that everything was fine and then got blindsided by Kevin’s GMail only two weeks later. Global Crafts did NOT concern themselves about the well-being of these craftspeople, they did NOT inform them of their plans to cut back on their orders. They took advantage of the new girl being in there to break the arrangement they had been honoring for two years. As a result, the cooperative was run into the ground over the 12 months of the year 2017, and their stock of primary materials exhausted.

 

 

 

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